Frequently Asked Questions

+ How is our year structured?

At Jim Jam Studios our year runs from February to December, 39 weeks of classes with breaks over the school holidays.  To get the most from our programs and guarantee their place is held in a class we recommend staying enrolled throughout the year. This gives children a chance to build relationships with fellow students, learn and build on musical concepts and really immerse themselves into the program, grow and learn. 

+ How do I know which class is right for my child?

Age recommendations for each level class are made to ensure that children are grouped in a developmentally appropriate way. Your child needs to be at least the minimum age for the chosen class by the start of a semester. If you are concerned at all, this can be discussed with the teacher to see if your child would be better suited to a different age group.

+ When can I register for a class?

Anytime of the year! 

We are always happy to welcome new students to the Jim Jam Studios family. Once enrolled, we’ll keep you enrolled until you tell us you need to pause or withdraw. No need to constantly fill our enrolment forms. We want to keep things easy and convenient for you.

To enrol, simply fill in our online registration form on this website.

+ How do I pay for classes?

It’s super easy!

We have a simple on-going enrolment system with a monthly payment.

It's all inclusive of classes, digital materials and access to the Kindermusik app or Spotify playlists.

Once you have enrolled into a class via our online registration form we will invoice you for the full term's fees and then set up a convenient payment plan which breaks up the total term’s fees into 3 equal payments. These are processed on the 1st of each month in that term, irrespective of the number of classes in that term.

[Click here to download instructions on how to update your payment details in our parent portal.]1

+ What is the Kindermusik App all about?

All students attending Kindermusik class get access to music downloads and supporting materials via the Kindermusik App. These ‘materials’ become part of your child’s life and they learn the songs we sing and dance to in class, enjoy reading their story books and craft videos. Children who frequently reinforce and enjoy activities in their home environment will feel more secure in class and will participate more.

+ I have twins/two children who will be in the same class. Do I get a discount?

Yes, the price for the 1st child is the regular fee and there is a 10% discount for subsequent children. This discount will be automatically applied at the time of enrolment. If you have a baby under 12 months old you need to bring with their older sibling, there is no charge for the baby until they are over 12 months old.

+ What happens if I miss a class?

Stuff happens doesn’t it? We get it, someone might be sick, or work calls you in for an extra day or you have a holiday planned.

We offer a maximum of 2 makeup classes per term. All you need to do is notify us by emailing admin@jimjammusic.com.au BEFORE missing your class, this will make you eligible for a makeup class. Then we will work with you to schedule the makeup class for a time and day that suits you (subject to spaces available in the makeup class). All makeups expire at the end of the current term.

If the class is cancelled due to teacher illness or other circumstances it will either rescheduled for another time or another teacher will stand in and run the class. A credit/refund is at the discretion of Management.

+ My child is very shy and introverted, I’m not sure if they will join in with the class activities…

That’s the great thing about Kindermusik. It’s not performance based, so there is no pressure and all children are encouraged to participate in their own way. Children are all different little beings and our classes cater for all energy levels, moods and personalities. Some children like to sit back and observe what’s going on around them and that’s how they learn, others ‘dig in’ and want to experience everything! Children who are shy often find it’s a great environment to build their social skills by doing circle dances, interacting during instrument exploration time with other children and on the flipside a very busy child can benefit from rocking time, learning to relax and just ‘be’.

+ I have a younger child, can they come too?

We do have some multi-age classes where younger siblings can join in. The class content will be the same as in our other classes however there will be age appropriate instruments and the teacher will give guidance as to how to adapt different activities to the younger child. If your child is attending Level 4 Kindermusik, younger siblings can join in the last 10 minutes with parents/caregivers. Babies under 12 months are free to attend any classes with older siblings.

+ Can I attend an introductory or trial class?

At Jim Jam Music, we offer three (3) week paid introductory pass that allows you to "try before you buy". Many children take a while to settle in to a program, get used to our structure and routines. Three consecutive lessons will allow you and your child to get a taste for Jim Jam Music without having to enroll for the term.